Advokare Terms of Use

Effective Date: February 9, 2026

1. Introduction and Acceptance

These Terms of Use ("Terms") govern your access to and use of the Advokare website and web-based application (the "Service"), operated by Advokare Inc. ("Advokare," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms and acknowledge that you have read and understand them. If you do not agree, you may not use the Service.

These Terms are separate from, and do not replace, the Advokare Privacy and Security Notice, which governs how we collect, use, and protect health information in connection with Individual Access Services (IAS).

2. Eligibility

You may use the Service only if you:

  • Are at least 18 years of age

  • Are a resident of the United States

  • Have the legal authority to enter into these Terms

By using the Service, you represent and warrant that you meet these requirements.

3. Description of the Service

Advokare provides an AI-powered platform that enables individuals to access, upload, review, and ask questions about health-related information, including electronic health records, in order to better understand that information and prepare for discussions with healthcare professionals.

No Medical Advice. The Service does not provide medical advice, diagnosis, or treatment and is not a substitute for professional medical care. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition. In case of a medical emergency, call 911 immediately.

4. TEFCA and Health Information Exchange Participation

Advokare operates as an Individual Access Service (IAS) and may retrieve EHR data from TEFCA-enabled health information networks, including Qualified Health Information Networks (“QHINs”) and other HIPAA-authorized sources, only with your explicit authorization.

Key TEFCA principles reflected in this Service:

  • Patient-directed access only

  • No secondary use of identifiable health data

  • No conditioning of access on consent to unrelated data use

  • Full respect for HIPAA, TEFCA, and applicable state laws

Advokare does not act as a healthcare provider or health plan.

5. User Accounts

To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and complete information and to keep your account information up to date.

6. Acceptable Use

Notwithstanding the restrictions below, you may download, save, print, reproduce, or share content generated through the Service, including summaries and insights, for personal, educational, clinical, or patient-advocacy purposes.

This includes sharing such content with healthcare providers, caregivers, patient support groups, institutional review boards (IRBs), grant applications, or educational presentations, provided that such use does not misrepresent the Service, violate applicable laws, or infringe the rights of others.

You agree NOT to:

  • Use the Service for any unlawful purpose;

  • Misrepresent your identity or health information;

  • Interfere with the security or integrity of the Service;

  • Attempt to reverse-engineer or decompile any portion of the Service;

  • Upload any harmful, abusive, or infringing content.

We reserve the right to suspend or terminate your account if you violate these Terms.

7. Intellectual Property

The Service and all content, features, and functionality (including software, text, graphics, and branding) are owned by Advokare or its licensors and are protected by U.S. and international laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.

For avoidance of doubt, Advokare does not claim ownership of any User Content, including personal health information, electronic health records, or AI-generated outputs derived from your inputs. All rights in such User Content remain with you, subject only to the limited license granted under Section 6.

8. Sponsored Content

We may display promotional content that is relevant to your health interests, based on your interactions with the Service. All such content is clearly labeled.

Sponsored content is provided to help support the availability of the Service without selling or sharing your personal health information. Sponsored content does not influence the medical or informational responses generated by the Service.

We do not share your personal data with sponsors, and all targeting happens within our own systems.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” Advokare DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Advokare AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THE SERVICE SHALL NOT EXCEED $100.

11. Indemnification

You agree to indemnify and hold harmless Advokare and its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of the Service or your violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes to these Terms, we will provide notice through the Service or by email. The updated Terms will be effective as of the revised Effective Date. Your continued use of the Service after the Effective Date constitutes acceptance of the updated Terms.

13. Termination

We may suspend or terminate your access to the Service at any time and for any reason, including if we believe you have violated these Terms.

You may terminate your account at any time by contacting us at support@advokare.health.

14. Governing Law and Dispute Resolution

These Terms are governed and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles, except where federal law expressly applies.

Any disputes arising under these Terms will be resolved through binding arbitration in Allston, Massachusetts, under the rules of the American Arbitration Association. You waive your right to bring claims in court or as part of a class action.

15. Survival

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and any other provisions that by their nature should survive termination shall survive the termination or expiration of these Terms.

16. Contact Information
Privacy & Data Protection Officer
Advokare Inc.
30 High Rock Way
Allston, MA 02134
📧 privacy@advokare.health
📞 508.318.8797

Thank you for trusting Advokare. We’re committed to giving you clarity, control, and confidence in how your health data is used.